I have a friend who runs a Bed and Breakfast, and she's having issues with guests being able to connect to the Guest network. She bought this router at the recommendation of Best Buy's Geek Squad, after she had some issues with her previous model.
Everything is set up properly, the router seems to operate fine, especially with the normal network. The guest network can be seen, with a decent amount of signal strength, but when people try and connect to the network, and try to use it, they're never prompted for the guest login screen.
I've been able to verify that it does indeed work - I helped set it up, but apparently there are several people using Android phones and tablets, and iPads that do not receive a prompt to enter the guest password and continue on.
Are there any manual addresses that can be input into a browser in order to access the guest login web screen?
OR better yet... is there a way to assign the password to the guest SSID, much like a normal wireless access point, rather than allowing guests to connect to a password-promptless guest SSID and have to try and finagle the guest password screen to pop up?
This is very frustrating, for both my friend who runs a business and myself who supports this. Is the router faulty? Is there a new firmware?? Any help would be appreciated.
