I had a chat session recently with support regarding a strange issue with my router. It seems at least once a week a collection of my wireless clients all disconnect at the same time. it looks like its possible that only certain clients are disconnected. Today, I wasn't able to connect via the 2.4g network, but the 5g network was still working. Whenever this happens, the wired connections are just fine (PC, XBox, etc...)
When I chatted with support, they suggest restarting the router, or even hitting the reset button on the back of the router. The last time I had this problem, I went ahead and did a total reset. That hasn't seemed to help. I'm simply not satisfied that resetting/rebooting the router is a good solution.
I'm fairly advanced with router technology and I'm certain that I've got this thing setup correctly... and with consideration of competing signals in the neighborhood.
So, here is the wierd part. When this happens, the some wireless clients still show they are connected to the router, but the router doesn't recognize they are online... and the hard-wired clients (PC, XBOX One, etc...) are all working just fine. Its just the wireless clients that get disconnected.
Does anyone else see wireless clients getting disconnected on a regular basis and being forced to reboot or restart the wireless signals? Should I somehow RMA this router?
Thanks,
-joe