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Linksys EA6700 wifi range problem- too poor signal

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I have just bought Linksys EA6700 of eBay sold by Newegg.

I have problem with WiFi range. it is tooooo pooor signal. the router just 8m away in sight from my laptop, but the signal bar just 3 to 4 bars (in task manager the speed is 5Mbps to 40Mbps). 2.4Ghz and 5Ghz are the same poor signal.

 

2.4ghz : mix mode, 20hz, wpa2-psk, channel 11, 

5ghz: mix mode, 40hz, wpa2-psk, channel 165

 

I have tried all the channels already still the same. my place has no other routers nearby.

 

i have set the same configuration on old TP-Link router MR3420 and old Prolink router pwh2004, they are both working much better wifi range.

The same location I put my Linksys EA6700, the TP-link and Prolink routers always provide better signal, my laptop always get full 5 signal bars with speed 300mbps in task-manager and on mobile phone I can use up to 20m away and still get the most of my 2Mbps ADSL speed.

 

the poor wifi signal of EA6700 affected heavily on mobile phones. I can't get away from the routers farther than 8m, or signal will be lost too often.

 

I think this rouer Linksys EA6700 I have bought is defected.

I want to know if there is Firmware fix OR I can replace a new router? But I bought from USA ship to use in Cambodia, is it possible I can return to Linksys Vietnam or Linksys Thailand that is near me for replacement ?


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