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Why does my EA4500 restrict my top speed to 28MB? Modem alone does 65MB.

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I recently upgraded my Charter Internet speed to 60 meg. But when I speed tested it I still got 28 just like I had been for the last year. I called them and they said I should be getting 60 so they asked me to bypass my router (EA4500) which I did. After doing that the speed tests came back a wopping 65MB at 3 different speet test sites. Once I had that confirmed I rehooked up my router and got 28 again. This is with ethernet cord not wifi. So what the heck is going on?

 

I got the latest firmware.

I do run wifi 2.5 and 5 for my iPad and stuff.

PS4 is on Ethernet cable.

I turned off wifi on router and unplugged PS4 so only the PC was drawing bandwith.

Still only 28MB after that.


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