Hello,
I have a Linksys EA6500 with the lastest firmware (1.1.28.147876). I have been having lots of problems getting the parental controls to work properly on this router. I use the Linksys Smart Wifi website as well as directly access the control panel through the router (192.168.1.1).
My kids like to spend too much time on youtube, so i setup the parental controls so that their devices are blocked from youtube at all times. However sometimes I come home and find that they are able to access youtube without any problems. When logging into Linksyssmartwifi.com I see that the parental controls are "off". For some reason the parental controls sometimes turn themselves "off". I sometimes notice this when I have the SmartWifi app also running on my iPhone. Does the Smartwifi system automatically sync? Do I need to logout of the app on my phone before the parental blocking takes effect? Sometimes I notice that my kids laptop does not show up on "Device List" on the smartwifi menu, even though it is clearly connected to the same network via Wifi.
This is driving me nuts. The Smartwifi software is buggy and sometimes works, and sometimes doesn't. The firmware is up to date, but i've been having problems with this router ever since I bought it (about 6 months ago). It keeps inconsistently applying the parental controls.
The Linksyssmartwifi feature and being able to apply parental controls from anywhere in the world seems to be a great idea. But the experience that I've had so far has been incredibly inconsistent. Sometimes the Parental controls work, sometimes they don't. Any help you can offer would be greatly appreciated.