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E3000 - No connectivity after factory reset

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Hi everyone,

 

I just got a new connection set up with my ISP, and I am having trouble setting up my E3000 router.

 

I had older settings on the router and I was able to both connect to the router AND access the Internet.

 

I did a factory reset, after which I CAN connect to the router and change settings, but I CANNOT access the Internet.

 

If I connect from the cable modem directly to my computer I CAN get Internet access.

 

If I connect an Ethernet cable from the router to my computer I CANNOT get Internet acces, but I CAN connect to the router and change settings.

 

Disabling my firewall DOES NOT allow Internet access.

 

Other devices can also connect to the network and CANNOT get Internet access.

 

I CANNOT ping a website from the command prompt.

 

The factory firmware on the router is v 1.0.04, which, according to the Linksys website, is the most recent version.

 

Any help would be greatly appreciated!


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