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WRT 1900 AC speed degraded and connectivity inconsistent

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Got a strange one here.

 

Set Up and functionality seems to be correct (all features work and there are no errors or missing devices).

 

What I'm experiencing:

 

1.  slooooooow contection.   My plan provides for 25 down and 10 up, but what I'm actually getting is 8-9 down and 5-6 up.  two different speed test sites besides the built into the router speed monitor.

 

2.  the slow connection does not happen directly out of the modem, or through another wireless router - I believe this eliminates the modem as an issue.  

 

3.  two firmware versions available, the same behavior from both versions.

 

Pretty much what I paid for speeds when i connect a laptop directly to the modem, but connected to the back of the router either by CAT or over wireless it's pig slow and connectivity flaps (hugely frustrating when trying to stream a movie or work from home).

 

 

Thought it might be Comcast initially, had their tech come out and he replaced the hardware on both ends of the line and whatever secret sauce activity stuff back at their provision point.  End of it is, fast and consistent connectivity through their provided modem.

 

but the points 1 and 2 above persist

 

any ideas or thoughts?


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